Terms and Conditions

Please read these Terms and Conditions carefully before accessing or using this Webshop, by accessing or using any part of this site, you agree to all the terms and conditions listed below.

Products - New

Items sold are new and every care has been taken to ensure that product description and specifications are accurate, some outer packaging maybe 'tatty' or may not be the original.

Products - Preloved

Items sold as preloved have been washed and repaired where necessary, there maybe marks and stray hairs,  i would not sell anything I wouldn't buy myself.

Returns

If you wish to return an item please email me info@eqshop-horserugsales.co.uk you can return within 14 days of receipt of your delivery, buyers are responsible for postage costs, If faulty/wrong item sent myself 'the seller' is responsible for postage costs. in this case i will email you a postage label.

The items must be returned to us in the original condition, unsoiled, unworn and in original packaging- where applicable.

We advise you obtain a certificate of postage with adequate insurance, we are unable to compensate for return items that are lost/damaged in transit.

Delivery - (UK ONLY)

All items are posted Royal Mail 48 Tracked

You are responsible for the delivery and address information provided when you made an order. No refund will be made when incorrect address details are given.

We do not post outside of the United Kingdom.

 

Stock Issue

If an item is out of stock at the time of order we reserve the right to email and refund you.

Refund process will take 5-10 days for money to return to your bank.

Pricing

Pricing is in GBP with excluded shipping costs which are added at checkout.

Data Protection and Privacy

By agreeing to the Terms and Conditions you are agreeing to how we manage and process your data. Please see the privacy policy for more details as to how Eqshop-horserugsales.co.uk protects your data.

Contact

Any queries or questions about Terms and Conditions should be emailed to info@eqshop-horserugsales.co.uk